Paywizard partners with Verimatrix to enable pay-TV operators to proactively engage customers experiencing QoE issues

  • Paywizard research shows contacting customer service with problems is one of the biggest pain points in the operator-subscriber relationship
  • Partnership integrates Verimatrix Verspective® RT with Paywizard’s subscriber intelligence platform – Singula
  • Extends Singula’s single customer view to include real-time updates on quality of service so operators can pre-emptively reach out to subscribers facing issues

Created date

August 15, 2018

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Blog

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Werspective Intelligence Webinar

Many video service providers are aware that wide-ranging benefits spanning most of their operations can be gained from their data, but they often feel overwhelmed by the task of processing it – let alone deriving valuable insights. Yet they also hear about early adopters of data analytics reducing churn, boosting new subscriber acquisitions, increasing engagement among existing customers and bearing down on revenue theft and want to reap the same benefits.

Created date

February 12, 2018

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At the start of each year, Verimatrix CEO Tom Munro shares his predictions for the year ahead. For 2018, he anticipates a major shift toward the cloud. As a provider of revenue security, this is a highly significant trend because it brings together a number of other themes that have become increasingly visible.

Created date

January 12, 2018

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The final installment of this three-part series explores how keywords can be used to better understand the video consumer and if knowing one's movie genre preference can help make stronger predictions.

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