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Verimatrix Customer Support

Your Award-Winning Verimatrix Customer Support Team Is Here to Help

Trouble logging in or gaining access to the portal? Have a question for our team? Use the resources below or reach out to our support team. You can talk with us 24/7/365.

Customer Support and Knowledge Base Portal

  • Support Tickets
  • Knowledge Base
  • Feedback and
    Feature Requests
Access Portal

Derivative Requests and Partner Resources Portal

  • Reseller Pricing
  • Partner/Reseller Documents
  • STB Derivative Requests
  • Contact Sales
Access Portal

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Portal Login Help?

If you need help logging in, please read these login instructions for detailed information.
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Do You Need
Portal Access?

If you do not have a Customer Care account, please complete the Portal Request form.
Request Access

Product Life Cycle

View PRODUCT LIFE CYCLE

In the event of a system emergency, please call the Verimatrix 24-Hour Customer Care Hotline:

Toll-Free, USA & Canada: +1-800-574-3856
Toll-Free, Australia only: +1-800-753-045
All other International: +1-858-764-5300