Skip to content

Verimatrix Customer Support

Talk to a specialist

Your Award-Winning Verimatrix Customer Support Team Is Here to Help

Trouble logging in or gaining access to the portal? Have a question for our team? Use the resources below or reach out to our support team. You can talk with us 24/7/365.
Talk to a specialist
Verimatrix is the winner of the Stevie Award 2020 for excellence in customer service.

Gain a Competitive Edge with Training at Verimatrix University

Get the most out of your investment in Verimatrix security solutions by gaining critical skills to efficiently operate and maximize the performance of VCAS, Multi-DRM, Watermarking and Analytics.

Training Schedule

Customer Support and Knowledge Base Portal

  • Support Tickets
  • Knowledge Base
  • Feedback and Feature Requests
Access Portal

Derivative Requests and Partner Resources Portal

  • Reseller Pricing
  • Partner/Reseller Documents
  • STB Derivative Requests
  • Contact Sales
Access Portal

Do You Need Portal Login Help?

If you need help logging in, please read these login instructions for detailed information.
GET HELP

Do You Need Portal Access?

If you do not have a Customer Care account, please complete the Portal Request form.
Request Access

Product Life Cycle

View Product Life CyCLE

In the event of a system emergency,
please call the Verimatrix 24-Hour Customer Care Hotline:

In the event of a system emergency, please call the Verimatrix 24-Hour Customer Care Hotline:

Toll-Free, USA & Canada: +1-800-574-3856
Toll-Free, Australia only: +1-800-753-045
All other International: +1-858-764-5300

Video Protection & Anti-Piracy

Streamkeeper Cloud Solutions
On Prem Solutions

Cybersecurity

Mobile Defense
On-prem Toolkits

Techniques

Solutions

Platform

Resources

About Us

EN

Talk to specialist