Providing Around

the Clock Support to

Our Customers Worldwide


Verimatrix Customer Care Portal

Verimatrix is committed to providing 24x7x365 support for our customers worldwide. To review our knowledge base, open a support case or follow-up on a previous case, please enter your username and password below to log into our Verimatrix Customer Care Portal.

If this is a system emergency, please call the Verimatrix 24-Hour Customer Care Hotline:

  • Toll-Free, USA & Canada:  1-800-574-3856
  • Toll-Free, Australia only:  1-800-039-168
  • All other International:   +1-858-764-5300

If you have forgotten your Customer Care Portal credentials, please click here.

If you have never been issued a Customer Care Portal username and password, please contact Verimatrix Customer Care at to request them.


Verimatrix University — Training Program

The Verimatrix University technical training program consists of a number of online and in-person (hands on) courses that are structured and optimized to provide students with the knowledge required to install and operate the VCAS platform, and to maximize the performance and efficiency of any particular installation. Learn More.

Customer Care Support Policy

For more information, please download and read the Verimatrix Customer Support Policy.